Privacy Policy
Last updated: July 2025
At 4D Gym, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What information we collect
We may collect the following types of personal information:
Name
Email address
Phone number
Health or fitness goals (if voluntarily submitted)
Payment details (only if booking through third-party services)
Any other information you submit via our website, forms, or social media platforms
2. How we collect your information
We collect personal information when you:
Submit an enquiry via our website
Book a consultation, class, or service
Sign up for a membership or promotional offer
Communicate with us via email, phone, or social media
Use our services through platforms like Glofox or InBody scans
3. How we use your information
We use your information to:
Respond to your enquiries
Process bookings and memberships
Tailor our services and programs to your needs
Send important updates, promotions, or offers (only with your consent)
Improve our website and service offerings
We do not sell or rent your personal information to third parties.
4. Third-party services
We may use third-party tools and platforms, such as:
Glofox (for scheduling and bookings)
InBody (for scan-based goal tracking)
Meta (Facebook/Instagram advertising)
These services have their own privacy policies, and we encourage you to review them directly.
5. Storage and security
We take reasonable steps to ensure your information is secure and protected from misuse, interference, and loss. Access is restricted to authorised personnel, and we use secure systems for storage and communication.
6. Cookies and analytics
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and help us tailor our marketing efforts. You can manage cookie settings through your browser.
7. Access and correction
You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.
8. Your rights
You can:
Opt out of marketing communications at any time
Request your personal data be deleted or anonymised (unless we are required by law to retain it)
Lodge a complaint if you believe your privacy has been breached
9. Contact us
If you have any questions, requests, or concerns about your privacy or this policy, please contact us at:
4D Gym
📍 South Melbourne, VIC
✉️ hello@4dgyms.com